moerker
Experienced
@vinnyburns :
I got the feeling that you are talking a lot the same in many threeads. Not that I don't understand and backing up the opinion regarding the bugs, but you need a reproduction. If not, I can assure you nobody will help you, because there is a plethora of possibilities which may cause a problem.
For example the freeze issue:
Seen it once, with the AX8Edit 1.9.0, USB, S/PDIF, doing nothing. And an old PC which has a lot of problems keeping the connection alive.
So, this is a whole bunch of environmental variables which may lead to the problem, so you need to hunt it down. I say "you", but could also mean "me". Usually, I tell our support guys what to ask, since I have an idea how to trigger problems on our products, but usually if some of the guys say "I've got a problem, and changed one thing", that means they changed 1000things and have no idea what is happening. You get a "yeah, it doesn't work", and a lot of complaints, but if you cannot reproduce it on your system, then you can only ignore it. That's @chris point.
So, you got the stuff working out for you:
Staying on firmware 6.04.
If that is okay, and you want to buy another product - everything okay. But if you experience problems, even if it is "if I let the AX8 run for 24h straight, then it turns down", then you have to use a current firmware (nobody will Branch out) and try to reproduce it.
It is a computer, after all. And a company with a very small software department. Keep that in mind.
And please, please please, not again 20 posts about how guys in the forums are spoiled, and that you hate the bug situation. You are not the only one, but people really get tired of this circle to circle argumentation and direct "no it's your fault" attitude. I assume, at least me, and I didn't want to write anything. But after many weeks, I really feel tired of the same old complaints, over and over, and the same discussion structure only aiming to show that you have a different opinion and nobody understands it.
Thank you, no more stuff from me regarding this topic, since it may heating up the discussion unnecessarily more. But I couldn't hold it any longer
I got the feeling that you are talking a lot the same in many threeads. Not that I don't understand and backing up the opinion regarding the bugs, but you need a reproduction. If not, I can assure you nobody will help you, because there is a plethora of possibilities which may cause a problem.
For example the freeze issue:
Seen it once, with the AX8Edit 1.9.0, USB, S/PDIF, doing nothing. And an old PC which has a lot of problems keeping the connection alive.
So, this is a whole bunch of environmental variables which may lead to the problem, so you need to hunt it down. I say "you", but could also mean "me". Usually, I tell our support guys what to ask, since I have an idea how to trigger problems on our products, but usually if some of the guys say "I've got a problem, and changed one thing", that means they changed 1000things and have no idea what is happening. You get a "yeah, it doesn't work", and a lot of complaints, but if you cannot reproduce it on your system, then you can only ignore it. That's @chris point.
So, you got the stuff working out for you:
Staying on firmware 6.04.
If that is okay, and you want to buy another product - everything okay. But if you experience problems, even if it is "if I let the AX8 run for 24h straight, then it turns down", then you have to use a current firmware (nobody will Branch out) and try to reproduce it.
It is a computer, after all. And a company with a very small software department. Keep that in mind.
And please, please please, not again 20 posts about how guys in the forums are spoiled, and that you hate the bug situation. You are not the only one, but people really get tired of this circle to circle argumentation and direct "no it's your fault" attitude. I assume, at least me, and I didn't want to write anything. But after many weeks, I really feel tired of the same old complaints, over and over, and the same discussion structure only aiming to show that you have a different opinion and nobody understands it.
Thank you, no more stuff from me regarding this topic, since it may heating up the discussion unnecessarily more. But I couldn't hold it any longer