@vinnyburns I get your frustration and your point is fair - a freeze should be fixed. It's been a while since I read through any threads on the issue but my recollection is that nobody was able to come up with a set of steps for anyone else to reproduce the problem.
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Do you or anyone else have reliable steps to repro the bug?
I've been writing software for over 35 years - bugs almost never get fixed without a way for the developer to reproduce the problem.
This 100%
I do think it is silly though to ask end users to possess precognitive abilities allowing them to switch on video recording before an obviously random bug occurs. AS IF a video of "I stepped on FS1, played an A chord, cool. Stepped on FS2, played an A chord, no sound. Repeat and get cool, cool" would do anything to help. (Not implying Fractal Audio or hippietim made that request. They have not TMK.) To be clear--I totally get that a bug of this nature could forever stay in the won't/can't fix column, especially if it involves digging through code that someone else wrote.
@vinnyburns Cheers! You don't know me, but as a lurker, I learned A LOT from you way back in the HRI days.
FWIW, I have experienced the
volume drop bug on 9.04 but never when USB was disconnected. There are others(I count 2) that reported it with USB disconnected prior to the forum lock in May. I have avoided 10.x for
the loud pop on some models which could also be avoided by not using certain amp models as I understand. I would give my AX 8 a stability rating of "A" on 9.04 if you don't need USB connected live. I expect the same would be true on 10 if certain models were avoided.
I realize there are more confirmed and unsolved bugs but I haven't experienced them.
Where at all did I suggest that. You say you have an issue. No one else has that issue. We can’t solve it if we don’t have the issue.
Stay on stable firmware for gigs. But we can’t solve it if we don’t know what causes the issue that we don’t experience. Pretty straight forward.
emphasis mine
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Read this out loud and see how it comes across to everyone else.
Last time I checked, I was technically a one else. Initial instinct will be to view this as an attack, but sincerely meant as constructive from a long time lurker and relative newcomer.
I have zero doubt your intentions are to help the Fractal Audio community and promote the brand. Regardless of your intentions and IMHO, countless post likes this do more damage to the overall positive vibe of this forum and potential growth of the Fractal Audio user base over the long term than any number of dickish posts like in the thread that was (appropriately) locked ever could. I have the same opinion of the occasional "mob mentality" pile on BS as well. I honestly don't see how comments of this nature could be expected to do anything beyond agitate or attempt to discredit a posters concern. Fractal Audio has done and will continue to do just fine without anyone else having to pounce on any negative comments. Just my "take it or leave it" .02. No offense intended. Your and others' willingness to help on this forum is appreciated.
I'm working on Ares 2.00 for the AX-8. It's difficult though since the processor isn't as powerful and I'm having difficulty getting the new algorithms to run in the allotted time. I've also been sick all week and only have enough strength to work a couple hours a day.
Awesome. Updates to a discontinued product are beyond cool in my book.
My AX8 shipped with some confirmed bugs which I hit pretty quickly. I could have taken advantage of Fractal's liberal return policy, but given my expectations and that these wouldn't impact live use for me. I elected not to and I own that decision. I am not under the impression Fractal Audio owes me a damn thing.
My personal assessment for decisions regarding AX8 and any future investment that might replace it--
10.x is a permanent beta. 8.x up has some confirmed bugs that are likely in the "won't fix" category. I would love to have that assessment changed.
Respectfully, I suggest a few stickies or an open sub-forum for bugs on discontinued products would go a long way even if they remain in the won't fix category. At least new reports might shed light with helpful information and not be as quick to get buried or lost in the noise as in this thread. Or, any known ways to avoid the bug could be shared by end users.
There have been multiple suggestions in this thread for people to report on AX8 bugs. Where?
At any rate, amazing piece of kit! I hope you get well soon.
(I sat on this post for two days. Probably won't come off as intended. Oh well. Fook it.)
