Locktite?! Strange.Got mine back today. Looks like some extra Locktite was applied around the IEC port, and it popped out from the bottom again as soon as I unplugged the power cable. I sent another email to support.
That's great. Bummer you are having the same issue again though, you will be without your FM9 again for a little while.. Hopefully they can come up with a more permanent repair.Yes, they did send me a prepaid UPS label and also covered the return shipping, so no worries there.
That was going to be my next step. If that takes care of it, I'll just leave it at that and call it a day.Seems like a little gorilla glue would do a better job than loctite.
Seems like a little gorilla glue would do a better job than loctite.
Gorilla glue expands into a foamy substance that can easily make a mess. Honestly I think a hot glue gun would hold it great and not damage anything. I’d rather have a mechanical fastener but I haven’t looked at it yet.That was going to be my next step. If that takes care of it, I'll just leave it at that and call it a day.
That’s hideous. You sent that to Fractal?!Just got mine back. Honestly, the fix looks like amateur hour, definitely doesn’t look like a professional resolution. I’m quite disappointed in Fractal with this situation
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Well then I’d much rather fix it myself. They’d better not say that it voids the warranty because I would take much more care than that.
FYI, I liked your post not because I think someone should be fired, just that I’m glad you guys are aware of the issue.Obviously this is not acceptable. Someone will probably lose their job over this. I will be meeting with production tomorrow.
Is that what she said?Make sure it's plugged in firmly. If you stop pushing at the first sign of resistance, you're still halfway out. Been there.
If she's saying that, you're already single.Is that what she said?