Loose IEC port?

[Theandydoo]

It’s seems as though the IEC port on my FM9 is already coming loose. Any ideas before I contact Fractal for a repair under warranty?

 

[Greg Ferguson]

Any ideas before I contact Fractal for a repair under warranty?

Um... never touch it with your tongue to see if it's got any power?

 

[Rex]

Make sure it's plugged in firmly. If you stop pushing at the first sign of resistance, you're still halfway out. Been there.

 

[Theandydoo]

I guess I didn’t explain well. The whole female ICE port(with power switch attached) on the actual FM9 is no longer connected to the unit. It just hangs out.

 

[jlpete87]

I had that happen on mine as well. I had to send it in for repair. It's supposed to be received today and I would imagine I'll have it back by this time next week.

 

[dicXjonesify]

Just happened to me and I’m a pretty careful guy who takes care of his stuff. Lame-o. I just pushed it back it this time.

They might need a hardware revision.

 

[brokenvail]

I guess I didn’t explain well. The whole female ICE port(with power switch attached) on the actual FM9 is no longer connected to the unit. It just hangs out.

I had that happen on mine as well. I had to send it in for repair. It's supposed to be received today and I would imagine I'll have it back by this time next week.

Just happened to me and I’m a pretty careful guy who takes care of his stuff. Lame-o. I just pushed it back it this time.

They might need a hardware revision.

WTH

 

[jlpete87]

Mine was repaired and will be back in my hands tomorrow. A minor grievance, but nothing major.

 

[aemery]

Same for me. Sent mine in and they apparently glued it in according to their emails. Should be home on Friday. A week total between shipping out and getting it back

 

[Fireproof]

Same for me. Sent mine in and they apparently glued it in according to their emails. Should be home on Friday. A week total between shipping out and getting it back

Interesting. As I was reading the above posts, I was wondering if these just snapped in or were glued in. It seems they typically are. So a minor "fix" indeed, and probably easily done as a DIY fix.

 

[aemery]

@Fireproof Yeah, if I had known, I would have just glued it in myself and called it a day

 

[dicXjonesify]

It’s “snapped” in with little plastic wings. They’re just so small. Knowing the fix, I will handle it myself.

 

[Mystik]

Why such a problem, since FM3 uses an identical element. Error in the execution of the housing?

 

[Fireproof]

Why such a problem, since FM3 uses an identical element. Error in the execution of the housing?

Covid. LOL.

 

[Shahar]

Can someone please post a photo of what you are talking about (maybe before and after)?

 

[jetdriver1775]

It’s “snapped” in with little plastic wings. They’re just so small. Knowing the fix, I will handle it myself.

Maybe lost some pics, just in case others encounter this and don’t any ti send it in? It would be handy to see the fix applied.

 

[dicXjonesify]

Maybe lost some pics, just in case others encounter this and don’t any ti send it in? It would be handy to see the fix applied.

Will do.
…unless @FractalAudio says by even looking at it I’m voiding a warranty. Though I have plenty of experience inside of electronic devices and could certainly glue something although I suspect there’s a better way.

 

[jlpete87]

Mine looked like this before I sent it in when I would unplug it. It doesn't seem like it's anything major, but I still decided to send it in anyway. I'll have it back in my hands sometime before 3:30 CDT today according to UPS.

 

[dicXjonesify]

Mine looked like this before I sent it in when I would unplug it. It doesn't seem like it's anything major, but I still decided to send it in anyway. I'll have it back in my hands sometime before 3:30 CDT today according to UPS.

View attachment 90596

Mine came out even further.

 

[Mystik]

I am curious what it looks like from the inside.