Did you update both units’ FW?Did the latest update and mine is still locking up................going support.
Add another FC-12 to the list.... Bottom left three switches become unresponsive... Nothing fancy, just switching between basic scenes... It seems to only occur minutes after using Axe Edit.. I've noticed this prior to the last two Axe Edit updates, yet persists after the 2 quick updates.. (Not assuming that its Axe Software related.....) All latest firmware/software.. Staying tuned and standing by.
Please contact support through support.fractalaudio.com or support@fractalaudio.comExactly what I’m experiencing right now. It’s very sporadic but just started happening last night. No changes lately. Tried unplugging the USB cable also, still happened. 12.07 on the Axe and 1.11 on the FC-12.
Drop them a line again. They’re typically very responsive. Maybe something got lost in email.I have the same exact issue with 3 switches lit but stop working at random times. I unplug and reconnect the xlr cable and they start to work. Have swapped xlr cables, reinstalled software on both FC and AXE FX3, created a new preset…but no luck. I have an open ticket with fractal with no response…only the automated email saying they would respond in a day (it’s been over a week and nothing yet). So frustrating because it’s left me hanging while playing live and trying to access a scene.
Thanks they answered yesterdayDrop them a line again. They’re typically very responsive. Maybe something got lost in email.