JoKeR III
Fractal Fanatic
I'm truly sorry that's been your experience. Have you contacted Fractal Support to see if there's a solution or simply given up because the product is "abandoned"? As to who I am or "what is (my) horse in this race"? I'm not a big deal like you touring guys, I'm just a nobody who gigs weekly and needs the most reliable setup which is why I chose and used the AX8 over amps and pedals. As far as "belittling" anyone or being a fanboi? You can take whatever I say to mean whatever you want.Outside of being on stage, I have had my global settings reset for no reason twice on my AX8’s. So, all my custom harmonies were gone. All my switching setups gone. The size the song is displayed on the screen had changed. No assumptions here. What is your horse in this race? Why do you try and belittle anything anyone says here that is not 100% praise?
No fear mongering either, just a touring musician making sure what he uses is as painless as can be. Why would I want it any other way?
There seems to be a rhetoric in this discussion that the problems or issues people experience are the norm rather than the exception which is simply untrue. Again, I'm sorry that you've experienced issues and that makes them a very real problem for you. Yes, other users have had issues, most of which are found to be caused by things other than the AX8 itself. Are there bugs? Yes, no denying that and of course it would be nice to have FAS fix them in a "final" firmware update.
As someone who uses forums to research gear, I use comments from users who have had both good and bad experiences with a product. This is a public forum and as such should represent the whole of everyone's experience. Wouldn't you agree that it's only fair to offer an experience that differs from what the theme of a particular thread seems to be stating?