I can only laugh at how inept this rep. is.
Been chatting for over an hour now trying to renew my subscription. Pretty sure "Karla P" is not indigenous.
I understand outsourcing to save money but ffs it's like pulling teeth.
At first I tried to be understanding but now I'm just being sarcastic with her because she's wasting my time copying from the script and not reading my responses.
Example:
Me: Make me an offer for both cars for two years.
Karla P: I have great news for you, for the next 12 months, you are eligible to receive our All Access package at a promotional rate of $8.25 per month, plus fees and taxes. That’s $13.74 discount off our standard monthly rate of $21.99.
Me: I said two years.
Karla P: You can get It for the full year amount for $99.+ fees and taxes!
Me: What part of "two years" was not clear?
Been chatting for over an hour now trying to renew my subscription. Pretty sure "Karla P" is not indigenous.
I understand outsourcing to save money but ffs it's like pulling teeth.
At first I tried to be understanding but now I'm just being sarcastic with her because she's wasting my time copying from the script and not reading my responses.
Example:
Me: Make me an offer for both cars for two years.
Karla P: I have great news for you, for the next 12 months, you are eligible to receive our All Access package at a promotional rate of $8.25 per month, plus fees and taxes. That’s $13.74 discount off our standard monthly rate of $21.99.
Me: I said two years.
Karla P: You can get It for the full year amount for $99.+ fees and taxes!
Me: What part of "two years" was not clear?