Curtillathehun
Member
unfortunately I think were arguing with a brick wall.....
they've done this before. company is still around, stronger than ever, with products better than ever. time has told, in my opinion.I have to admit.... I have been reading this topic and I am of the opinion that this was not a good move for FAS.
Perception is king in business which is why so many focus on how they are perceived.
No matter how you package this, to the outsider, this appears to be cashing in on your own hype. I am pretty sure that if FAS was publicly traded this would not have been allowed.
Someone mentioned Apple Inc. and they have been notorious for wait lines yet they have not (to my knowledge) ever offered a price that would allow a consumer to "skip the line"... regardless of how the company can rationalize the action.
Freedom to do an action is not a rationale to do it.... we are free to do many things we should not do, so saying that FAS has every right to do what they have here does not address whether they should.
Love my FAS products, just think this was a bad call.... Time will tell.
User reviews are a rabbit hole. I look at a few, then stop. I've learned that, if I read a ton of them, I haven't learned anything more than I knew after reading a couple of them, and my remaining questions are still unanswered. That goes double for "pro" reviews....always always always go over many comprehensive user reviews (good and bad) with a fine tooth comb before buying any big ticket item...
+1 about the review rabbit hole - but I'm looking forward to hearing at least a FEW average Joe experiences before I purchase. Ideally, I'll getUser reviews are a rabbit hole. I look at a few, then stop. I've learned that, if I read a ton of them, I haven't learned anything more than I knew after reading a couple of them, and my remaining questions are still unanswered. That goes double for "pro" reviews.
Everything else about your post, I totally get.
nope. i believe facebook groups and similar harbor so much ill-will compared to a topic'd forum like this one. people like to complain and look at the negative side of things constantly - it's human nature - and FB has given that opportunity to everyone. it's therapeutic for the individuals, sure. even local news stories of things that are completely positive, the comments section gets dragged down on some detail that someone complained about, or even something not related at all. FB comments themselves have become a meme, and it transcends to groups too.
i used to be part of a few FAS groups on FB. one day i helped someone with an issue. i solved the problem. someone had to get in the comments and find fault with HOW i solved the problem. then started arguing with me on how i should have done it... i mean, what's the point?? it was solved, and very quickly. but someone always knows better, and FB is an excellent place for that.
here, it's not Yes-men, but just people who are tired of dealing with that stuff. take it somewhere else.
it's interesting that time and time again, people post on this forum calling everyone brown-nosers, fan boys, etc. but it's usually when those people just simply disagree. instead of possibly being wrong, it's everyone else's problem.
This is what I don't like @Admin M@ dealers who are in a tough market anyway are taking a hit by someone that wants to make a quick buck. I have seen 2 pop up on Reverb in the last 30 minutes. Human behavior is sometimes beyond explanation.There's another detail that should not be missed as we carry the facts out to a social public who will only benefit from MORE information. Any unit that is sold on the gray market hurts our dealers, who work hard to provide services for the Fractal Audio community in their region. I'm talking about support, translation, repair services, tutorials, and much more. By allowing these dealers to be the only agency in their region to offer a warranty we give them one small way to protect their efforts against gray market sellers.
i don't think the waitlist is to create hype. i think it's to avoid the problem of putting stock on the website, and people having to be there THAT MOMENT to click "Buy" and checkout quickly. that's not a good experience at all. to me, that would be more about generating hype than a waitlist where you have to .... wait. wait ≠ hype in my opinion.
that wasn't my intention.I generally don't like when people put words in my mouth... because _nowhere_ I said/wrote the waitlist was to create any kind of hype.
those 2 thoughts in the same post made it seem like they were related, so i spoke about hype in regards to the waitlist.I don't fall for hype anymore...
The whole need to be in a waiting line (like in front of an Apple store for the new release of another stupid phone, tablet or whatever), it's the most stupid thing I could imagine of...
that wasn't my intention.
those 2 thoughts in the same post made it seem like they were related, so i spoke about hype in regards to the waitlist.
I don't fall for hype anymore (or any urge to get any gear... that's just tools) -- so I haven't even put my name on the list. I know that I'm gonna get the AFX 3 (no doubt about that), but I'm in no rush at all right now. I love my Amps and will keep my Amps even when I will have the Axe... because I'm pretty much just interested by effects. I have Amps that are worth way more than the Fractal, so they're not going anywhere. I have couple of other priorities right now and will add some Line6 and some other amps and effects first (such the new Marshall Origin and new PRS MT15 heads) and by end of the year, maybe even next year when things will settle down, I will get an AFX 3... it's not like it's gonna get bad by then, with updates it can only get better -- just like AFX II owners can still use their unit right now at full capacity.
The whole need to be in a waiting line (like in front of an Apple store for the new release of another stupid phone, tablet or whatever), it's the most stupid thing I could imagine of... But hey, it's a free world, to each his own if it's your thing... (to be fair, at least with Fractal waiting list, you don't have to physically waste your time... some precious time you could be so much more productive and creative than just "wait" to be sure you have the shiny "new stuff"). And since it's also a free market, Fractal has all rights to set any price they want and then let the customers to decide if it's "right" or not. If there's a demand... why not?! Good for them!
i'm just trying to explain how i read it.Again... why misquoting me and only pick what you want to read instead of the whole paragraph?
There would be no room for misreading me by reading the whole comment, with both whole paragraphes.
User reviews are a rabbit hole. I look at a few, then stop. I've learned that, if I read a ton of them, I haven't learned anything more than I knew after reading a couple of them, and my remaining questions are still unanswered. That goes double for "pro" reviews.
Everything else about your post, I totally get.
Does no one see the irony of all these "experts" talking about how Fractal should run their business, or pointing out what they are "doing" wrong, when FAS has a product that is so in demand that they have a huge wait list of folks lining up to pay $2499 for it, and then even folks who want the thing so badly that they will pay an extra $1000 just to get it sooner.
Sure seems like FAS knows what they are doing to garner that type of response if you ask me....
There's another detail that should not be missed as we carry the facts out to a social public who will only benefit from MORE information. Any unit that is sold on the gray market hurts our dealers, who work hard to provide services for the Fractal Audio community in their region. I'm talking about support, translation, repair services, tutorials, and much more. By allowing these dealers to be the only agency in their region to offer a warranty we give them one small way to protect their efforts against gray market sellers.
Why do dealers care about people reselling units ?
Are FAS provided translations and tutorials something new that comes with the 3 ? Never seen anything like that for the AX8.
The dealers business is obviously selling units. If someone buys one through other channels then they aren’t buying from the dealer. Dealer views this as a lost potential sale which hurts their bottom line.
This is especially true of overseas transactions where maybe a US seller is willing to declare a low value etc and get a unit into the hands of a buyer for less money than buying new through official channels.
Why do dealers care about people reselling units ?
Are FAS provided translations and tutorials something new that comes with the 3 ? Never seen anything like that for the AX8.