Justincase
Power User
Well glad to hear you at least got your money back. My guess is Paypal gave them no choice. No way will I ever buy a product from them after this. Bottom line is it's just an amp...it's not magic. Far too many reputable quality amp manufacturers out there to have to deal with these kind of shenanigans. Thanks for keeping us postedUpdate:
Matrix finally refunded my money after going through PayPal. I don’t know why they wouldn’t deal with me directly and chose to ignore me for almost two months. Purchase anything from them with caution.