musicman0001
Experienced
Dear AlGranadine,
I sincerly need your expertise and help.
I have donated for the great tool some time a go. And sometimes I use the tool for just changing a preset from AX8 or XL(+) to MKII.
As stated before I am using windows 10 and have used the tool before without any problem.
I'm fully aware that Windows Defender looks to the file as a virus and that windows defender sees Fractool as a malware or to be more specific as a Trojan (see details below). And as I fully trust your statement that this is not the case and therefor I tried the following:
1. Take out the Windows Defender as a virus controller (put it out of order, see details below)
After downloading the file:
2. I even have put the Fractool.exe as a file to be excluded from Windows Defender (see details below)
(I understand that all is in dutch (as is my windows 10), but it's the same screens in english or french, so I hope you trust my screenshots)
But what I try, I'm not able to startup the fractool (also not as administrator).
I'm fully aware that this could be a windows thing or even still a windows defender thing, but I have tried it all (deleted originals, have virus protection shut off completely, taking the file as an exclusion, etc..) and still the file will not open and run.
Do you have any clue or idea or help?
(Again to be clear: In no way I'm targetting your fractool! as being the problem, i'm just trying to find a solution)
Thanks in advance!
Musicman0001
I sincerly need your expertise and help.
I have donated for the great tool some time a go. And sometimes I use the tool for just changing a preset from AX8 or XL(+) to MKII.
As stated before I am using windows 10 and have used the tool before without any problem.
I'm fully aware that Windows Defender looks to the file as a virus and that windows defender sees Fractool as a malware or to be more specific as a Trojan (see details below). And as I fully trust your statement that this is not the case and therefor I tried the following:
1. Take out the Windows Defender as a virus controller (put it out of order, see details below)
After downloading the file:
2. I even have put the Fractool.exe as a file to be excluded from Windows Defender (see details below)
(I understand that all is in dutch (as is my windows 10), but it's the same screens in english or french, so I hope you trust my screenshots)
But what I try, I'm not able to startup the fractool (also not as administrator).
I'm fully aware that this could be a windows thing or even still a windows defender thing, but I have tried it all (deleted originals, have virus protection shut off completely, taking the file as an exclusion, etc..) and still the file will not open and run.
Do you have any clue or idea or help?
(Again to be clear: In no way I'm targetting your fractool! as being the problem, i'm just trying to find a solution)
Thanks in advance!
Musicman0001