ToH2002
Member
FractalAudio said:A utility is not necessary nor is the need to update your sysex files. If you load the sysex files via Axe-Edit it will automatically update the sysex ID dynamically.
If you choose to use a third-party librarian then you will need to modify your sysex files to the new ID.
Much ado about nothing.
OK, let's put this to bed. Isn't worth all the fuss anyhow. i guess we agree that "if you choose to use a third-party-librarian", it will not work after the update. I guess that where we disagree is that I still believe that the users who have made this choice (as is their right to do) should be actively informed that this is the case and how this can be resolved. After all, this way of working with Sysex files is being used by a number of AxeFX-users and is still being suggested by Fractal Audio on their web site as an alternative to Axe-Edit.
If it is Fractal Audio's decision that these users should not be supported through this change, then my only suggestion is to TELL THEM EXPLICITLY "don't use sysex librarians with your old files after the upgrade, it will not work unless you change your files", so they don't waste their time diagnosing why things don't work like they used to. Is that too much to ask?
Where we also seem to disagree is the necessity for "my little tool". Those users who for any reason choose not to install Axe-Edit and prefer simple sysex uploaders will need to change their sysex files. To do this manually for more than a handful of files is just not practical (even if you DO have Axe-Edit installed - loading and re-saving 20.000 files is just not something you want to do manually). I have no idea how many AxeFX owners prefer to use sysex uploaders, but it seems to be more than one... So, even though the tool is not necessary for Axe-Edit users, it may help the others, which was the reason for me to build it for my own use and to make it available to others in case they might find it useful as well. So, it can only be the users out there who can decide whether or not they need help converting their files.
Where we lastly seem to disagree is how to deal with a user who discovers an issue with an update and instead of just ranting on the forum, finds a way to deal with it constructively and tries to help other users who might have the same issue. The response I got from Fractal Audio has been essentially: "there is no problem, we don't need your help, go away". A simple "thank you for the heads-up and your suggestion" would have been a lot more polite and customer-friendly. Guess I'm just disappointed by the high-handed style I have been dealt with.
I will now leave it at that and not follow this thread anymore - 'nuff said.
Cheers,
Torsten