GiRa
Power User
I have two CLR active wedges (non-NEO's) and I really love them. I had to replace the power module in one of them so within a few days I received a new one (free of charge) from Atomic and I returned the faulty one (I live in Norway so it was shipped from their UK-affiliate). My experience with Atomic / Tom King support is VERY positive. Highly recommended. I have however heard the same as stated in one of the above posts that Atomic has problems with spam mail so I hope they get this sorted out soon. In the mean time the best solution is to contact Tom King directly (if you need to you find how to on this forum). Conclusion; I am very happy with both the product and the manufacturer.
Same thing here, my CLR have been used in live gigs and stayed in the truck from day 1. I had a problem with a single unit: I send an email on Sunday afternoon and I got my replacement amp on Wednesday morning here in Europe.