The PRS Artist and Private Stock series guitars have their own grade of tops that are 'better' than a '10 top' therefore no number '10' on the headstock. It's not an option to have a 'lesser' figured top on these guitars. The Wood Library series has the same top grade levels as the Core models.
Well, you don't hear this too often with PRS, at least. Must've been a Friday-at-closing-time guitar.
I cross posted this topic at TGP and there were two people there who had similar experiences with the neck angle being improper for a low action setup on their PRS guitars (one a core and the other an S2). I'm internally debating whether or not to purchase the artist package custom 24 that I was looking at before as the direct competitor to this one. This experience has left me a bit apprehensive about purchasing another PRS without playing it first. My previous impression was that core model PRS guitars were all essentially guaranteed to be perfect. I've watched their factory tour videos and there are multiple QC checkpoints that each guitar goes through before going out to a dealer. This one either shifted after it was completed (which does happen) or it managed to slip through the cracks.Well, you don't hear this too often with PRS, at least. Must've been a Friday-at-closing-time guitar.
Couldn't PRS fix whatever is wrong with it?
At their discretion. When i was reading up on a known prs issue there was an extensive thread regarding a warranty repair.
Probably, but how long would that take? Why should I have to deal with that while they have my money? I see that as a problem for the dealer to workout with PRS.
FedEx as of late has been very hit and miss with the accuracy of their tracking system. Possibly the worst service of the big three at the moment. Still, here's hoping for a positive resolution.
