My mate has always wanted a Les Paul, so he finally saved the cash and bought a LP Studio a few months back. When he went to play it the other day, it had parallel vertical cracks along the body. Turns out it's the lacquer cracking. He keeps it in his music room and it hasn't left it since he bought it, so it hasn't been subject to any extreme or sudden temperature changes but Gibson have told him that basically it's tough luck, it happens.
This was there response -
These cracks are lacquer cracks; they can occur even with slight temperature/humidity changes and these are not covered under warranty unfortunately.
If you search our forums or google "Gibson lacquer cracks" then you will see that you are not the only one in the world with lacquer cracks on a Gibson guitar. These cracks are inherent to the nitrocellulose lacquer that we use, as that lacquer lets the guitar breathe and have better sustain. The disadvantage is the cracks that can occur. They do however not affect the playability of the guitar.
Now does this suck or what! I have never seen a guitar do that and if I had I would want my money back as to me that shows poor quality. And of all the company's, I would have thought not only would Gibson be of better quality but provide a better response.
So now it seems he is stuck with a dodgy looking guitar that if he wanted to sell it on, he would have trouble, because that it looks awful.
Just wondering does anybody know of this problem, or even suffered with it? And did you get anywhere with the manufacturer?
Also makes me think, best to buy guitars that have been on display in the shop so that they have had time to acclimatize. Where as he bought it fresh in it's box from the factory.
This was there response -
These cracks are lacquer cracks; they can occur even with slight temperature/humidity changes and these are not covered under warranty unfortunately.
If you search our forums or google "Gibson lacquer cracks" then you will see that you are not the only one in the world with lacquer cracks on a Gibson guitar. These cracks are inherent to the nitrocellulose lacquer that we use, as that lacquer lets the guitar breathe and have better sustain. The disadvantage is the cracks that can occur. They do however not affect the playability of the guitar.
Now does this suck or what! I have never seen a guitar do that and if I had I would want my money back as to me that shows poor quality. And of all the company's, I would have thought not only would Gibson be of better quality but provide a better response.
So now it seems he is stuck with a dodgy looking guitar that if he wanted to sell it on, he would have trouble, because that it looks awful.
Just wondering does anybody know of this problem, or even suffered with it? And did you get anywhere with the manufacturer?
Also makes me think, best to buy guitars that have been on display in the shop so that they have had time to acclimatize. Where as he bought it fresh in it's box from the factory.