Zombiedudefromuranus
New Member
I bought an AXE FX II and just felt it wasn't worth the money so I decided to keep my current rig...I had a problem with Fractal refunding my money to my credit card. They stated that credit cards always do "this" , or take their time so they can get the extra fees, etc. I had been with my credit card company for over 10 years without any problems and they continued to state that Fractal wasn't issuing the charge back. After threatening Fractal with a credit dispute, they finally refunded me. I just can't help but felt this was unprofessional on the part of Fractal. I know you can't please anyone, but Fractal, come on, you were ultimately responsible for the refund...why play games?