First of all, I'm new here so excuse me if I'm posting in the wrong section.
Today I placed an order with fractal ID #108716, and it was rejected by fractal sales because I'm shipping to a mail forwarder address.
In my country there is no Fractal dealer. I tried to understand what is the problem and they told me they had fraud happening at mail forwarder addresses and they have security policy.
I really don't understand ... I think the risk is on my side not theirs since they have a chance to take their time until the payment is fully settled and then ship.
I used PayPal , which I always use to shop from overseas with verified addresses. I even offered Fractal sales to wire the funds directly into their bank account, but they refused due to security policies..!
And they suggest that I refer to a friend/relative in USA to buy it for me, excuse me but this is a very strict requirement..!
I respect whatever policies you have but, now I can't or I'm not entitled to buy an AxeFx due to these policies .....!
Today I placed an order with fractal ID #108716, and it was rejected by fractal sales because I'm shipping to a mail forwarder address.
In my country there is no Fractal dealer. I tried to understand what is the problem and they told me they had fraud happening at mail forwarder addresses and they have security policy.
I really don't understand ... I think the risk is on my side not theirs since they have a chance to take their time until the payment is fully settled and then ship.
I used PayPal , which I always use to shop from overseas with verified addresses. I even offered Fractal sales to wire the funds directly into their bank account, but they refused due to security policies..!
And they suggest that I refer to a friend/relative in USA to buy it for me, excuse me but this is a very strict requirement..!
I respect whatever policies you have but, now I can't or I'm not entitled to buy an AxeFx due to these policies .....!