Yesterday once again FM3 crashed while playing. Suddenly it stopped and made no sound anymore. Buttons, LEDs, and a screen - everything was still working. It looks as if the AMP block is frozen - because the processed signal disappeared from it. I draw this conclusion from the layout> leveling screen:
Even changing the preset did not suspend the AMP block - this is the video recorded moments later after the first, it is the same "hang":
All I could do was restart FM3. During the event I did not use USB (because I hardly use the USB connector anymore, more on that below)
This situation happened once again. There were cases where the sound faded for 2-3 seconds and returned - this happened three times.
Such a suspension that only a hard restart is left happens to me a second time.
The preset where it happened yesterday is attached to this post.
The preset uses the IR Cab given by Ciff
https://forum.fractalaudio.com/threads/free-hj-4x12-rca-cab-pack.156177/
I have the impression that the crashes were practically always related to this preset (although the settings were changed). I will venture 85% certainty that the Friedman model (which is used in the preset above) was always used during the crash. I am not 100% sure because I did not look closely the first or second time as it happened.
Dear Fractal, when will you fix FM3?
I have crashes when using USB and FM3-Edit almost every time. I almost stopped using FM3-Edit because I never know when it will crash and lose any unsaved preset changes. USB problems are frustrating, but I can live with it if FM3 itself works.
But here are also problems with the sound processing itself. How am I supposed to play a rehearsal or a concert if I can't be sure of the device, when it suddenly freezes and stops? I really like your products (I had AX8 before, with which there were definitely fewer problems), FM3 sounds phenomenal - but the problems with stability put a deep shadow on this device. When can we expect problems to be fixed?