It is with great sadness that we inform you of the passing of our friend and co-worker Charlie Vessey on January 31. Charlie had been with us as a repair technician since 2012, but he was so much more. He was a wonderful co-worker with a great sense of humor and the ability to bring people together. Those of us who knew him well will remember his wisdom and his kindness. As a fan of heavy music, Charlie would also often work "in the trenches" before live shows. In doing so, he became close friends with some of our most celebrated endorsers, and we always knew we could count on him to be a great representatives with these high profile clients. His skill, his caring, his ethics, and the way he always wanted "to do what's best for the company" helped to define the high standards that we all try to uphold every day. If you knew Charlie, you'll know what a personal and professional loss this is for us all. He will be missed.