Agreed. There’s no excuse for how it’s been. I’m hopeful it’s improving at Atomic, but the number of customers alienated more by being ghosted than the actual equipment failure is going to be a real stain on their reputation. Many washed their hands of it and won’t do business with these makers, and I can’t blame them a bit. I guess I’m a sucker for a good come from behind win, so I’m still playing my Atomic and RCF speakers. They sound wonderful, but I’d be lying if I said I’m not dreading future repairs. In this case, I sincerely hope they prove those fears to be unfounded.
The EV speaker has absorbed a lot of the business that slipped through Atomic’s hands, and they’ve so far taken care of their customers. Smart, good business there. Let’s hope more follow that example. Oh, and let’s also hope Meyer Sound calls me to be a beta tester for their monitors.
A man can dream, can’t he?