HardAttack
Member
Let me start by saying that the update frequency and caliber of the updates are second to none against most other products. Wow!
Now let me share my frustration as a user. I don't live in the forum like many of the users who are very frequent users to this. Although the product itself receives updates often. It's a challenge as a user to identify those changes outside of a firmware update. Of course that's front page news and everyone is talking about it for the next weeks, and that's great. Now after this kind of update. I expect other updates to follow, and these updates should be easy to identify, but unfortunately they are not.
A couple of example would be. Axe-Edit string. I go to the Ax-Edit string and what is the sticky at the the top of the forum on Aug 8th 2012. Axe-Edit 1.0.307 released. How long ago was this released? It's not until you scroll down a bit further that you realize that a newer version (1.0.317), and that's after 1.0.315 was released. It took user SKYKO to call this out that the latest was released on 8/6/12.
Alright. Some then would argue that a user would just need to watch the the support page and or download page. I would fall into that camp. However, when you look at links such as the Preset Banks, you will notice that they are dated April 24, 2012. Firmware version 6.03 was released in June. Also, if I were monitoring just the download links. I would never know that firmware version 6.03 was even release because the link still reflect version 6.02 released on June 11, 2012!
The next and final frustration is the driver support. If I look at the download page. I see that that the Mac OSx USB driver is dated June 17, 2011.... WAIT What?? As a current user of Mountain Lion, it wasn't until I came across this tread that identified a driver that would work with this OS release.
http://forum.fractalaudio.com/axe-f...idi-driver-os-x-lion-mountain-lion-beta2.html
There should be a clear link from the download page to this beta driver.
I'm sure there are going to be the Axe-FX fan boys that are ready to rip into this, but step back a second and think about this. Cliff and team are world class. Their ability to execute on cutting edge releases are second to none. Why is the site suffering and in return the users in some cases.
People piss and moan about features like Axe-Change not up and or working. While links to users sites have done a great job aggregating these for you already to get you by.
On a side note.. Why release a public beta 2 days before you release the final version? I hope this isn't the case going forward.
Now let me share my frustration as a user. I don't live in the forum like many of the users who are very frequent users to this. Although the product itself receives updates often. It's a challenge as a user to identify those changes outside of a firmware update. Of course that's front page news and everyone is talking about it for the next weeks, and that's great. Now after this kind of update. I expect other updates to follow, and these updates should be easy to identify, but unfortunately they are not.
A couple of example would be. Axe-Edit string. I go to the Ax-Edit string and what is the sticky at the the top of the forum on Aug 8th 2012. Axe-Edit 1.0.307 released. How long ago was this released? It's not until you scroll down a bit further that you realize that a newer version (1.0.317), and that's after 1.0.315 was released. It took user SKYKO to call this out that the latest was released on 8/6/12.
Alright. Some then would argue that a user would just need to watch the the support page and or download page. I would fall into that camp. However, when you look at links such as the Preset Banks, you will notice that they are dated April 24, 2012. Firmware version 6.03 was released in June. Also, if I were monitoring just the download links. I would never know that firmware version 6.03 was even release because the link still reflect version 6.02 released on June 11, 2012!
The next and final frustration is the driver support. If I look at the download page. I see that that the Mac OSx USB driver is dated June 17, 2011.... WAIT What?? As a current user of Mountain Lion, it wasn't until I came across this tread that identified a driver that would work with this OS release.
http://forum.fractalaudio.com/axe-f...idi-driver-os-x-lion-mountain-lion-beta2.html
There should be a clear link from the download page to this beta driver.
I'm sure there are going to be the Axe-FX fan boys that are ready to rip into this, but step back a second and think about this. Cliff and team are world class. Their ability to execute on cutting edge releases are second to none. Why is the site suffering and in return the users in some cases.
People piss and moan about features like Axe-Change not up and or working. While links to users sites have done a great job aggregating these for you already to get you by.
On a side note.. Why release a public beta 2 days before you release the final version? I hope this isn't the case going forward.