Okay. I'm officially frustrated. My tone is significantly less distorted using the vid settings with my HFS equipped PRS Custom 24. Using the Cali 4x12 cab & sm57 helps but I have to set input trim to at least 2 to even get in the ballpark. All of my tones feel like they are single coil/low output. This confirms to me something is messed up.... I had posted a thread earlier and kept convincing myself it was my imagination etc. I have multiple guitars all with high output buckets and the II sounds weaker across the board than my old setup wrt input/preamp gain.
Did you check your input gain settings? First tab in the IO menu. Make sure the front instrument input gain is set to 50%. That's default.