Thank you for your objectivity, as an owner of both the FM9 and O.G. Helix I love them both and have used both live, Line6 publicly stated they were committed to supporting the original Helix line for 10 years and they did exactly what they said, how is that a bad thing, and to your point they provided new amps, new cabs, engine updates etc. over that 10yr period, they did a great job of supporting their product and customers, nothing but love to Fractal Audio, but if as a user someone going to talk down about a product/company at least be honest and tell the real story, Happy Holidays to all wish you all the best.