Let's remember that there are a LOT of FM3 out there, and that the ones who are talking about the problem are right here, which is a very small portion of the units released. Most users never even sign into the forum. So, it's not "a lot of people", it's "a few people".
Also, the percentage of times that they've been able to use the unit without a problem far outweighs the occasional times it's crashed; If that were not so then we'd be able to replicate the problem immediately and would already have a fix. So anyone who is afraid to use their unit live should be chiming in with how to replicate it, otherwise use it, count how many times it crashes during rehearsal then decide whether it's reliable.
I'd rather use my FM3 than my Helix, hands down. The Helix is an older and more expensive product that's had a lot more updates and it'll still lock up occasionally, and mine is currently in the shop because its LEDs are acting up. Besides, it doesn't sound as good.
Tossing wild blanket statements does no good; keep it in perspective please.
We have no idea how many FM3 units have been sold and we also have no idea how many people who do not participate in this forum have logged problems with support. It seems to me you are tossing out blanket statements just as much as those you are calling out for their statements.
Regardless of the number of owners experiencing these issues, we have seen multiple FM3 FW releases with usb/recording/freezing issues still unresolved. To see these issues lingering over an 8 month period is unprecedented in the history of FAS products and not what we have come to expect from FAS.