greyanaroth
Inspired
Hi!
My name has finally come up on the waiting list for the Axe FX II (greyanaroth@gmail.com)!!!!!!! iSuperExcite, especially with FW3 out! BUT here's the thing -
1. I'm based out of India, so of course my credit card is registered to my address in India.
2. The CC is an American Express Card :-( (which is not acceptable on the FAS store!)
3. I want to buy this unit NOW and get it shipped to India via FedEx or UPS but I CAN'T! I've even found a buyer for my Ultra!
4. sales@fractalaudio.com does NOT answer emails!! I understand that you guys get a few hundred emails everyday from people wanting to buy your units, but it's impossible for us poor guys in India to get an answer from you!
5. There's NO distribution in India! This, after one of the biggest film music directors, Ehsaan Noorani, is an FAS artist! We're a very small community of musicians/producers here, but even then, it's very tough to score a FAS product!
So help! Please!!!!
Here's what I CAN do -
1. Wire the money to FAS directly with my shipping details, and FAS can ship it to India via UPS/FedEx with the retail invoice attached. This way it gets to my house REALLY fast and I pay whatever duties our evil customs offices charge us to the UPS/FedEx guys who clear it for me.
2. Pay FAS via my American Express CC and have them ship it to an address in NY (which is a registered logistics company) and they handle all the shipping, duties etc. which I pay for upon delivery of the item. I'd really prefer option 1 though...
Please please answer FAS guys! Everyone keeps praising you for your amazing user experience and customer service, but us poor sods in India have had a torrid time trying to buy your units! I had to purchase my ultra for 2500$ during March end, pay 160$ for shipping, and pay close to 500$ in customs duties!!!!!!! And the Axe FX 2 was announced a week after I got my Ultra. Imagine how stupid I felt. And that's a LOT of money for a guitar sound. But I produce and record bands and play guitar full time, so I kinda needed it. Third world my ass - we've to pay almost double the money for all the cool stuff!
Please respond! I need to get this unit!!!!!
My name has finally come up on the waiting list for the Axe FX II (greyanaroth@gmail.com)!!!!!!! iSuperExcite, especially with FW3 out! BUT here's the thing -
1. I'm based out of India, so of course my credit card is registered to my address in India.
2. The CC is an American Express Card :-( (which is not acceptable on the FAS store!)
3. I want to buy this unit NOW and get it shipped to India via FedEx or UPS but I CAN'T! I've even found a buyer for my Ultra!
4. sales@fractalaudio.com does NOT answer emails!! I understand that you guys get a few hundred emails everyday from people wanting to buy your units, but it's impossible for us poor guys in India to get an answer from you!
5. There's NO distribution in India! This, after one of the biggest film music directors, Ehsaan Noorani, is an FAS artist! We're a very small community of musicians/producers here, but even then, it's very tough to score a FAS product!
So help! Please!!!!
Here's what I CAN do -
1. Wire the money to FAS directly with my shipping details, and FAS can ship it to India via UPS/FedEx with the retail invoice attached. This way it gets to my house REALLY fast and I pay whatever duties our evil customs offices charge us to the UPS/FedEx guys who clear it for me.
2. Pay FAS via my American Express CC and have them ship it to an address in NY (which is a registered logistics company) and they handle all the shipping, duties etc. which I pay for upon delivery of the item. I'd really prefer option 1 though...
Please please answer FAS guys! Everyone keeps praising you for your amazing user experience and customer service, but us poor sods in India have had a torrid time trying to buy your units! I had to purchase my ultra for 2500$ during March end, pay 160$ for shipping, and pay close to 500$ in customs duties!!!!!!! And the Axe FX 2 was announced a week after I got my Ultra. Imagine how stupid I felt. And that's a LOT of money for a guitar sound. But I produce and record bands and play guitar full time, so I kinda needed it. Third world my ass - we've to pay almost double the money for all the cool stuff!
Please respond! I need to get this unit!!!!!