Rook
Power User
I just bought an Agile 8 string from Rondo music, and I just have to commend them on their customer service. For whatever reason they choose to do all their business through the website and email (no telephone), but my emails were replied to within about 10 or 20 minutes. There was a small hiccup with payment (hard to have shipping address and billing address the same if your billing address is a P.O. box), but Kurt responded quickly with some good, effective suggestions, and the guitar got out that day. 2 days later, I had it... in Hawaii.
Not going to review the guitar right now. It needs a bit of a setup, but hey, it had just been flown from New Hampshire to Hawaii. I don't have my Axe here, so I can't speak for the sound (which I'm sure is great with the Blackouts), but all in all I am pretty impressed. That sucker is huge though. I feel like a little kid playing it.
I am not affiliated in any way with Kurt/Rondo/Agile, but it sometimes bugs me that people are quick to do reviews when they get bad service, but forgt to mention the good service they get. So... thanks Kurt.
/R
Not going to review the guitar right now. It needs a bit of a setup, but hey, it had just been flown from New Hampshire to Hawaii. I don't have my Axe here, so I can't speak for the sound (which I'm sure is great with the Blackouts), but all in all I am pretty impressed. That sucker is huge though. I feel like a little kid playing it.
I am not affiliated in any way with Kurt/Rondo/Agile, but it sometimes bugs me that people are quick to do reviews when they get bad service, but forgt to mention the good service they get. So... thanks Kurt.
/R