Hey people I have recently bought a Matrix and had some questions about it so I called them and realized that it was 3 or 4 in the morning and a gentleman named Matt was there to answer any questions I had about their product. It was not a bother to him and he stayed on the phone with me for a good hour. They were so nice to me I even got them in touch with my buddy Glenn who is now interested in getting one. I have never seen a company as dedicated to their product as them. I would like to give a special thanx to them and hope Matt gets some sleep. LOL