as mentioned above, contact sales@fractalaudio.com, because I dont think you will find this response sitting in Spam folder (Spam folders usually have a month or so retention), but make sure you search your "sent" folder, and take a screenshot of that to send sales team, it happened with me few times for work related emails, that my email was still sitting in draft, I hope thats not the case with youI'm a bit concerned: I sent in my request on Oct 2nd 2021 and didn't get a reply like this.???