neale dunham
Experienced
Just out of interest 6, in case it isn't actually blown,
Does your speaker sound like this example, If you had a Pa speaker with a blown tweeter but the bass driver was fine?
This is the best description I can think of.
Im in contact with the engineers at Celestion as we speak, but due to Covid-19 they are all working from home. I rang and spoke to their customer service dept. this morning. They seemed surprised to hear from me as here in the uk the customer service is email only!
All I can say is that the guy I spoke to seemed very amiable and explained that until the pandemic is over, Customer service and all engineers are working from home only.
There didn't seem to be a problem if I wanted to claim a refund. If anyone else feels they have similar issues?
Only saying this as there seems to be a lot of negative information regarding Celestion Customer Service circulating.
This was not my experience today.
They are based about 1 hours drive away from me in Ipswich. Which is ideal for me, because If I don't get it resolved, I will take my gear over there and let them hear it first hand.
I will get to the bottom of this, and I'm sure 666, your speaker is working perfectly, and that's how I would like mine to be, as its the perfect Speaker for my application I just think it could be something component-wise in my speaker that malfunctioning rather than tweaking my Axe fx.
I've tried everything I can think of?
If you do have any ideas on what I can try to fault find this issue 666, please would you let me know, as I definitely will try it.
Thanks mate.
Does your speaker sound like this example, If you had a Pa speaker with a blown tweeter but the bass driver was fine?
This is the best description I can think of.
Im in contact with the engineers at Celestion as we speak, but due to Covid-19 they are all working from home. I rang and spoke to their customer service dept. this morning. They seemed surprised to hear from me as here in the uk the customer service is email only!
All I can say is that the guy I spoke to seemed very amiable and explained that until the pandemic is over, Customer service and all engineers are working from home only.
There didn't seem to be a problem if I wanted to claim a refund. If anyone else feels they have similar issues?
Only saying this as there seems to be a lot of negative information regarding Celestion Customer Service circulating.
This was not my experience today.
They are based about 1 hours drive away from me in Ipswich. Which is ideal for me, because If I don't get it resolved, I will take my gear over there and let them hear it first hand.
I will get to the bottom of this, and I'm sure 666, your speaker is working perfectly, and that's how I would like mine to be, as its the perfect Speaker for my application I just think it could be something component-wise in my speaker that malfunctioning rather than tweaking my Axe fx.
I've tried everything I can think of?
If you do have any ideas on what I can try to fault find this issue 666, please would you let me know, as I definitely will try it.
Thanks mate.