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Recover licenses after reformat ?

Discussion in 'Cab-Lab Products' started by AlGrenadine, Apr 13, 2018.

  1. AlGrenadine

    AlGrenadine
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    Axe-Master

    Joined:
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    Limoges, France
    Hi,
    I reformated my computer and forgot to deactivate the ilok license...
    When logging in again in License Manager, i can see the licenses from the "old computer" (which is the same but probably a different hardware id because of the reformat) but can't deactivate them in order to activate them on the new installation...
    Is there something to do ?
     
  2. Fro

    Fro
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    Veteran

    Joined:
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    Location:
    Milwaukee, WI
    I did a similar thing about a year ago, switching to a new computer. I just contacted Fractal Audio support. I believe they needed to know the email address I used for iLok. Then they revoked the original license and sent me a new one. I had to do that for Cab Lab and the Reverb plug-in.
     
    AlGrenadine likes this.

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