Preset Browser issue

AlbertA

AlbertA

Fractal Fanatic
It looks like the AM4 hates my preset title :p

Can anyone else replicate this issue?

To reproduce:
  • Go to the Preset Browser
    • Probably many ways to get there, but Press switch 1+2, Select Presets, Press ENTER
  • Navigate to the end of the default presets, you should see something like this screen:
  • IMG_4683.jpeg
  • In any of the W1-X4 presets, change the name of one of them to "Tandy Ammons Lonestar Aura". The preset blocks don't matter.
  • Save it.
AM4 crashes, USB connection is lost, switches won't operate and I get a garbled screen.

IMG_4684.jpeg

Some observations:
  • After a manual power off/on, the preset loads fine, but navigating to the preset browser screen results in the same crash.
  • I'm able to rename the patch with AM4-Edit after a power off/on to sidestep the issue.
  • I tried making the title really long ("Word Word Word...") - could not reproduce it. Just naming it something short, works fine.
  • If I got to the last page, where it displays presets Y1 to Z4 on the first column and rename one of those using "Tandy Ammons Lonestar Aura" - no issue, it works fine.
  • If I go to the Preset browser page that displays S1-T4 on the right column and rename one of those presets to "Tandy Ammons Lonestar Aura" I get the same crash.
    • Maybe something to do with that particular long combination of characters while being displayed on the right column.
 
Last edited:
AlbertA said:
It looks like the AM4 hates my preset title :p

Can anyone else replicate this issue?

To reproduce:
  • Go to the Preset Browser
    • Probably many ways to get there, but Press switch 1+2, Select Presets, Press ENTER
  • Navigate to the end of the default presets, you should see something like this screen:
  • View attachment 163526
  • In any of the W1-X4 presets, change the name of one of them to "Tandy Ammons Lonestar Aura". The preset blocks don't matter.
  • Save it.
AM4 crashes, USB connection is lost, switches won't operate and I get a garbled screen.

View attachment 163527

Some observations:
  • After a manual power off/on, the preset loads fine, but navigating to the preset browser screen results in the same crash.
  • I'm able to rename the patch with AM4-Edit after a power off/on to sidestep the issue.
  • I tried making the title really long ("Word Word Word...") - could not reproduce it. Just naming it something short, works fine.
  • If I got to the last page, where it displays presets Y1 to Z4 on the first column and rename one of those using "Tandy Ammons Lonestar Aura" - no issue, it works fine.
  • If I go to the Preset browser page that displays S1-T4 on the right column and rename one of those presets to "Tandy Ammons Lonestar Aura" I get the same crash.
Click to expand...
Maybe too long try a shortened name. AT lonestar Aura
 
AlbertA said:
It looks like the AM4 hates my preset title :p

Can anyone else replicate this issue?

To reproduce:
  • Go to the Preset Browser
    • Probably many ways to get there, but Press switch 1+2, Select Presets, Press ENTER
  • Navigate to the end of the default presets, you should see something like this screen:
  • View attachment 163526
  • In any of the W1-X4 presets, change the name of one of them to "Tandy Ammons Lonestar Aura". The preset blocks don't matter.
  • Save it.
AM4 crashes, USB connection is lost, switches won't operate and I get a garbled screen.

View attachment 163527

Some observations:
  • After a manual power off/on, the preset loads fine, but navigating to the preset browser screen results in the same crash.
  • I'm able to rename the patch with AM4-Edit after a power off/on to sidestep the issue.
  • I tried making the title really long ("Word Word Word...") - could not reproduce it. Just naming it something short, works fine.
  • If I got to the last page, where it displays presets Y1 to Z4 on the first column and rename one of those using "Tandy Ammons Lonestar Aura" - no issue, it works fine.
  • If I go to the Preset browser page that displays S1-T4 on the right column and rename one of those presets to "Tandy Ammons Lonestar Aura" I get the same crash.
    • Maybe something to do with that particular long combination of characters while being displayed on the right column.
Click to expand...
I just confirmed this, and we will get this fixed ASAP.
 
ok so I guess it is due to that preset name being too long in the list. I deleted that preset with the long name and now my banks W and X working fine. Weird lol.
 
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