Non-musical distortion in AX8

[mferrand]

Hey All

After 3 years of constant use I am now having an issue with my Ax8. There is a non-musical distortion that occurs whenever I hit a note. This is regardless of preset or settings. Levels are good. I reloaded software, no change. I have had the unit nearly 3 years. This has started in the past 3 weeks. Any suggestions?

I have emailed Fractal and will hopefully be hear back from them.

Cheers, Mike

 

[chris]

Hey All

After 3 years of constant use I am now having an issue with my Ax8. There is a non-musical distortion that occurs whenever I hit a note. This is regardless of preset or settings. Levels are good. I reloaded software, no change. I have had the unit nearly 3 years. This has started in the past 3 weeks. Any suggestions?

I have emailed Fractal and will hopefully be hear back from them.

Cheers, Mike

you're saying you made no changes in the last 3 weeks?

share a recording with us that exhibits the issue or else we're completely guessing about something.

do you use a guitar with active pickups and a dead battery?

 

[mferrand]

Hi,

Correct, no changes in the past 3 weeks. I use a standard Tele and Les Paul. I did make a recording of the distortion. I have to figure out how to upload it.

Cheers, Mike

 

[chris]

Hi,

Correct, no changes in the past 3 weeks. I use a standard Tele and Les Paul. I did make a recording of the distortion. I have to figure out how to upload it.

Cheers, Mike

Upload to soundcloud and post the link here. Or Dropbox or similar.

 

[fastgraham]

input trim?

 

[mferrand]

Input trim at 12 dB. Green light on moderately, red light, never. Looks like the unit is going back to Fractal.
I bought the unit new 3 years ago, 100's of rehearsals, many gigs, hot / cold, left on for weeks at a time. Built like a tank. I really have no complaints. Unfortunately, the AX8 and my CLR Monitor have gone bad at the same time!