help please , problem with Axe FX2

slashy

Inspired
Hello, my AXE FX2, stuck when I want to manually change the preset.
And reboot several times.
What should I do?
thank you in advance.
 
when i change the preset 90 for going to preset 89, my axe Fx2 is frozen.
i have the firmware 13.01
 
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