Fixed FM3 freezes when USB reconnected while FM3-Edit is running

[Valgua]

Last weekend I had an event that made me freeze my back....touching accidentally the USB cable (supplied with the unit by G66, a rather good cable) The screen just lit up totally white and then slowly greyed down until total extinction. I thought the screen just had blown up in front of me. At restart all was OK. Anybody had that happen ? I cannot reproduce it anyway (and prefer not to try also...).

Also, when staying connected, after a long period, fm3 edit will need a restart, but effectively the unit stays functional so I guess the initial subject this thread has been solved. With Axe Fx II I don't remember to have these issues.

I don't know about the USB-cable, but concerning the problems with FM3 edit I wonder if you by any chance checked the RAM modules with memtest86?

 

[lauke-lux]

I don't know about the USB-cable, but concerning the problems with FM3 edit I wonder if you by any chance checked the RAM modules with memtest86?

Will check on return, but as said before, this is not verified with axe fx 2 over the last 9 years

 

[BryantP]

Will check on return, but as said before, this is not verified with axe fx 2 over the last 9 years

I reviewed your situation and do recommend contacting support: https://www.fractalaudio.com/getting-help/

 

[lauke-lux]

I reviewed your situation and do recommend contacting support: https://www.fractalaudio.com/getting-help/

Hi Bryant, thanks for your return. The problem is I can't reproduce this thing since I restarted the unit.