Jupiter
Inspired
Hi to all.
OK, I am a bit pissed off because I've already lost a couple of hours troubleshooting and it doesn't look good to me.
Setup/gear info:
The problem:
Other:
- No problem playing with the AxeFx2 through my small power amp and 1x12", sounds as it sounded 9 years ago, the problem seems to be only recording and playing back through the USB in all cases
Troubleshooting (nothing changed, no improvement):
I am running out of ideas here and I have the feeling that something related to AxeFX's USB just crapped out.
If you have any ideas please be my guest. I know that eventually I will probably have to contact the G66.eu guys and gals but if it's a hardware issue I am not very optimistic as I bought it back in 2011.
Thanks in advance!
PS1: I've already contacted the support department so that's that. Please, if you have any ideas, just take a few minutes and read carefully what I've actully tried and what the issue is first before you post, there is no reason to repeat the same thing over and over again. Thanks!
PS2: I just connected the Axe to the UMC404HD so I can at least record the wet tracks (pheeewww, that's a relief!). No problems during recording/playback (both through the UMC404HD obviously) so it's not some random or generic Win audio issue.
OK, I am a bit pissed off because I've already lost a couple of hours troubleshooting and it doesn't look good to me.
Setup/gear info:
- AxeFX2 Mark I (with a Mission Expression connected) connected to the PC/laptop via USB cable and to my power amp/cab, Ares 2.00 firmware
- Win10 PC and Laptop
The problem:
- No matter what I try to record OR playback through my AxeFxII Mark I (latest firmware, connected via USB) the sound is crackling, I am NOT talking about the real time sound I get from the power amp/cab as I play (which is great as always), I am talking about the playback result. It doesn't matter what level it is, it doesn't matter which program I use to playback (Winamp, Audacity, Reaper) it is ALWAYS a crackling mess
- It's not output clipping because the volume level doesn't change anything (even when the output clip leds don't get lit). Even significantly reducing the Amp levels so say my DAWs read -12db peak the result is just the same, it just doesn't matter
- That's out of the blue as I use the same hardware (PC, laptop, programs etc.) for several years, no changes whatsoever other than software updates
- None of my presets exceeds 70% of CPU
- Since the playback (via USB) is the main problem, I had to find what the heck was going on with the recording (via USB). A visual inspection of the sound waves in two DAWs showed no clipping whatsoever. I even recorded with peak levels at -15 to -20db just to be on the safe side. Then I saved/export the audio file and listened to it through the TV or another audio interface. Result: the recordings are exactly the same as the playbacks via USB which means they are crackling.
Other:
- No problem playing with the AxeFx2 through my small power amp and 1x12", sounds as it sounded 9 years ago, the problem seems to be only recording and playing back through the USB in all cases
Troubleshooting (nothing changed, no improvement):
- Unistalled every single Windows Update
- Unistalled and reinstalled the FAS USB driver (the latest available version)
- Made sure that everything on Window's side was set on 48Khz/24bit
- Checked my systems latency (not an issue 'cause I would have serious issues during recording and that would be a doozie), made sure that the samples value on the FAS driver is the default 2048 (which I've never had to change anyway)
- Tried a different USB port on my desktop (Win10 with and without updates)
- Tried a different USB cable
- Tried the same things on my laptop (Win10)
- Tried on a different laptop with fresh-installed Win7 Ultimate 64 bit (with only chipset drivers and FAS USB driver)
- Fooled around with the I/O USB Return Level (default is 0.00) and USB Buffer Size (default is 64)
- Tried with REAPER, Audacity, Winamp
- Tried with AxeEdit open and closed
I am running out of ideas here and I have the feeling that something related to AxeFX's USB just crapped out.
If you have any ideas please be my guest. I know that eventually I will probably have to contact the G66.eu guys and gals but if it's a hardware issue I am not very optimistic as I bought it back in 2011.
Thanks in advance!
PS1: I've already contacted the support department so that's that. Please, if you have any ideas, just take a few minutes and read carefully what I've actully tried and what the issue is first before you post, there is no reason to repeat the same thing over and over again. Thanks!
PS2: I just connected the Axe to the UMC404HD so I can at least record the wet tracks (pheeewww, that's a relief!). No problems during recording/playback (both through the UMC404HD obviously) so it's not some random or generic Win audio issue.
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