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Excellent Tech Support Group

kkolb71

Inspired
I wanted to say thank you for the fast and responsive help I received from the tech support group at FAS. I had a defective LCD screen and sent my Axe 2 in on Monday via UPS Red. They fixed the unit and shipped back out to me so that I have my Axe back to today before lunch time. They communicated every step of the way and were completely professional. I am a firm believer you never really know a company until you have a problem with a product. Then you get to see what kind of company you are really dealing with. I am completely impressed and appreciative.
Merry Christmas and Happy New Year to the entire team and special thanks to Matt, Danielle and Charlie for your personal help with my minor crisis.

Regards,
Kevin
 
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