Blank screen on FX8

[BluesRock]

I need help! I switched from windows to a OS mac computer. Anyway, I downloaded Fractal-Bot to the Mac and transfered the firmware to my FX8. Everything seemed to go well until I followed the instructions and rebooted the FX8 at the end of the process. Unfortunately, now the FX8 has a blank yellow screen.

 

[chris]

From the wiki:

FX8: hold down SETUP and power the unit on. Hold the button for about 1 second beyond the power up, then release. The unit will now allow you to install firmware using Fractal-Bot

http://wiki.fractalaudio.com/axefx2/index.php?title=Resetting_hardware

 

[BluesRock]

After installing Fractal-Bot, booting and selecting FX8 everything works fine until I select "click to download Firmware Firmware 3.60" When I select the link, the firmware update window opens but immediately goes blank so I can't accept the download.

 

[BluesRock]

Any suggestions?

 

[joe rogers]

Any suggestions?

Please email support@fractalaudio.com

 

[BluesRock]

Please email support@fractalaudio.com

Thanks Joe, I just sent an email to support.

 

[Tube18]

Maybe you can try to download the update from the website and then drag the file into Fractal-Bot.

 

[chris]

the firmware update window opens

What firmware update window? In Fractal-Bot?