Has anyone heard an ETA on a fix?
FAS support can't reproduce the issue for now. I've created a test case that 100% freezes an Axe. Can you do the same? A step-by-step guide how to freeze your device.
Has anyone heard an ETA on a fix?
I figured out that sending Midi Time Clock from my Logic X to the Axe causes the Axe to stop responding to Midi Messages after 1-2 minutes. Support said I should use CC14 instead but that's just a fix. The Axe should respond to Midi Timecode properly.
Does it respond to front panel manipulations after MIDI has freezed?
I tried to reinstall the driver, to re-update FW several times, used a "RESET SYSTEM" function, something else, I guess.
Here's my test case that 100% works for me:
Preconditions:
- Original Axe Fx II with FW v16.01, all default presets.
- A laptop with Windows 7.
- Axe Fx USB Driver (2014.06.06 - Jun 6, 2014),
- FASUSBAudio Control Panel is not running.
- Axe-Edit for Windows 7, Vista or XP Version 3.1.0 - Aug 29, 2014
Steps to reproduce:
1. Turn on Axe and connect it to USB.
2. Open Axe-Edit
3. Select a preset #100 Solo 99 Lead
4. Select a preset #99 Studio Clean
5. Select a preset #100 Solo 99 Lead again
6. Wait a bit...
7. Axe freezes.
After reboot it also can freeze being disconnected from USB but not in 100% of cases.
UPD:
Just tried to connect Axe to my desktop computer, to ensure the problem remains.
This PC is working under Windows XP SP2.
I've just installed a driver and after a while Axe has freezed. Axe-Edit is not even installed.
A preset #100 was selected before I connected Axe to USB.