Ben Randolph
Power User
Hello,
I'm a long time lurker here. I've been a happy Axe-FX Ultra user since April 2010. My unit has run like a champ until Wednesday night of this week.
A bit about my setup. I'm running firmware version 11. I run my guitar into the front input of the Axe-FX and run XLR cables out to 2 Atomic Reactor FR powered cabs. I also use a Ground Control Pro with a 7-pin MIDI cable for phantom power.
I was practicing on Wednesday night like I usually do and everything sounded great. I changed to another guitar and suddenly I noticed no sound coming out of my rig. I figured the guitar I just plugged in had its volume rolled down, but it was at 10. I changed nothing on the Axe-FX itself….Input 1 was at around 7, Output around 4. Input 1 is set to Stereo.
I quickly noticed that when I played guitar no Input lights came on. It was as if the Axe-FX was getting no guitar input at all. I fiddled around a bit, checking the usual suspects. I found that if you set Input 1 to 10 you get a VERY faint signal, barely enough to register 1 green light on Input 1.
So, I tried the usual things. I tried 3 other cables I knew worked, no change. I tried 3-4 other guitars, no change. I removed the MIDI controller. I power cycled the Axe-FX numerous times. No change. I made sure the input mode was set to Front Analog. Checked levels……nothing. Tried plugging into Left Rear input and changing the input mode to Rear Analog….no change. Verified Bypass mode was not engaged.
Mind you, the ONLY thing that changed before this happened was a quick guitar-swap. I unplugged the cable from one guitar, plugged it into another.
I DID wind up getting sound by plugging the guitar cable into the Right Rear Analog input. Doing that and setting the input mode to Rear Analog works fine!
The fact that I get get my Axe-FX goodness through the Right Rear Analog input does get me by for now, but I'd really like to figure out why front and left rear appear non-functional. I really hope this is just something silly I overlooked and I'll feel really red-faced when it's explained to me!!!
I emailed Fractal Support about around 10pm CST on Wed but haven't received a reply yet. I'm hoping someone out there has experienced this and might give some insight.
Other than this the Axe-FX works like a wonderfully! In fact, if this had not occurred while I was in the middle of practice I'd think it was a configuration issue, but literally I was playing sweet tones one minute, plugged in another guitar and DEAD. I didn't touch the Axe-FX itself.
Thanks in advance, guys! Sorry to be so long-winded!
Ben
I'm a long time lurker here. I've been a happy Axe-FX Ultra user since April 2010. My unit has run like a champ until Wednesday night of this week.
A bit about my setup. I'm running firmware version 11. I run my guitar into the front input of the Axe-FX and run XLR cables out to 2 Atomic Reactor FR powered cabs. I also use a Ground Control Pro with a 7-pin MIDI cable for phantom power.
I was practicing on Wednesday night like I usually do and everything sounded great. I changed to another guitar and suddenly I noticed no sound coming out of my rig. I figured the guitar I just plugged in had its volume rolled down, but it was at 10. I changed nothing on the Axe-FX itself….Input 1 was at around 7, Output around 4. Input 1 is set to Stereo.
I quickly noticed that when I played guitar no Input lights came on. It was as if the Axe-FX was getting no guitar input at all. I fiddled around a bit, checking the usual suspects. I found that if you set Input 1 to 10 you get a VERY faint signal, barely enough to register 1 green light on Input 1.
So, I tried the usual things. I tried 3 other cables I knew worked, no change. I tried 3-4 other guitars, no change. I removed the MIDI controller. I power cycled the Axe-FX numerous times. No change. I made sure the input mode was set to Front Analog. Checked levels……nothing. Tried plugging into Left Rear input and changing the input mode to Rear Analog….no change. Verified Bypass mode was not engaged.
Mind you, the ONLY thing that changed before this happened was a quick guitar-swap. I unplugged the cable from one guitar, plugged it into another.
I DID wind up getting sound by plugging the guitar cable into the Right Rear Analog input. Doing that and setting the input mode to Rear Analog works fine!
The fact that I get get my Axe-FX goodness through the Right Rear Analog input does get me by for now, but I'd really like to figure out why front and left rear appear non-functional. I really hope this is just something silly I overlooked and I'll feel really red-faced when it's explained to me!!!
I emailed Fractal Support about around 10pm CST on Wed but haven't received a reply yet. I'm hoping someone out there has experienced this and might give some insight.
Other than this the Axe-FX works like a wonderfully! In fact, if this had not occurred while I was in the middle of practice I'd think it was a configuration issue, but literally I was playing sweet tones one minute, plugged in another guitar and DEAD. I didn't touch the Axe-FX itself.
Thanks in advance, guys! Sorry to be so long-winded!
Ben
