technical support

  1. R

    Ax8 and Ax8 Edit Connection issues

    Hi, For some reason ax8 edit is not being communicating with my ax8. Tried different cables, different USB ports and different computers both Mac and PC. I have also got a local technician to check the USB port and it works fine. Any idea why this might be the case ? I have read somewhere...
  2. Synchronicity

    Axe-Fx II no longer runs (blank green screen, no audio etc...) (SOLVED - Loose Ribbon cable)

    Hi there, I've owned my Axe Fx II MK2 since around the end of 2013 if I remember correctly, but suddenly it has stopped functioning. Symptoms include; Upon start-up all the LEDs flash in sequence as they normally would. Screen stays blank green with no Fractal Audio logo animation. No audio...
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