I won’t give a one versus the other opinion as I only have a Morningstar MC6. That said I would say that on all counts I am more than satisfied with the Morningstar. So long as you understand the basics of MIDI the devices are highly programmable and the editor is straightforward to use.
The editor runs in the Chrome browser which to my mind is quite novel as you don’t have to worry about installing updates - the editor can be installed and run locally if that’s your preference. An iOS editor was released a month ago and from the small amount of playing I've done with it connected over Bluetooth it seems fully functional.
As far as support goes my experience has been top notch. I had one of the switches go wonky and was shipped some replacements right away. I’m generally a hardware klutz but was able to open the device up and replace the switches myself. The experience also gave me an appreciation for the cleanness of the physical design.
The other aspect of support is software fixes, updates, enhancements, and innovation. And again I think they exemplify best practices on every count. In my opinion one of the best measures of a company is its attention to their users concerns and their level of activity and engagement on their user forum. In that respect you can be the judge -
Morningstar User Forum
If there was one thing I was concerned about when considering the MC6 it was territorial - Morningstar is located in Singapore. And it’s certainly preferable from a support perspective to have the vendor be located in the same general geographical locale as oneself. Which is in part why I mentioned the switch issue. As the device was under warranty I was given the opportunity to ship the device back for repair but elected to have them send me the parts and install them myself. And all the device series now use the new switches which they believe a more reliable design.
When I was deciding on what controller to go with I had a hard look at alternatives and finally settled on Morningstar. It’s not a decision I’ve regretted.
Again, my opinion is no reflection on Voes. It’s merely a reflection of my experience with Morningstar.