ssmorga78
Experienced
We have investigated this on several occasions. The only issue we encountered was the Chrome issue. We will continue to look into this, however if we can not reproduce the issue we can not fix it.
I've had this issue using a Macbook as well, but I had to learn the secret order to hooking up and turning the AX8 on. It seems that if you hook up the USB from the Mac to the AX8, then turn the AX8 on, then open Axe Edit/Fractal Bot .... all works normal for me. BUT if I vear from that order of doing things..... I get a connection timeout every time. I don't know why it does this, but since I learned the order and follow it.... I don't have a problem.