Help needed on FW7 update

guitarjim

guitarjim

Experienced
Finally getting around to doing the FW7 update and things locked up on me. At 11%, I got hundreds of error messages "No response received." and the unit is frozen in that position. Any thoughts as to what happened and how I can recover and upgrade successfully?

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Do you have both Fractal Bot and FM9 Edit open at the same time? The units prefer one or the other but not both. Try using just one?
 
unix-guy said:
He's got an FM9...;)

Loading an empty preset helps with backup speed but not firmware updates.

My money is on a bad cable or a bad copy of the file.
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If I had a bad cable, would FM9 edit work flawlessly as it does? I don't have an extra cable so I'm asking before I buy one.
 
Sounds like a bad/corrupted download to me or the cable is not tight in the FM9 or USB port on the computer.

If that happened to me, I would start by totally uninstalling FM9-Edit, Fractal Bot, everything Fractal related to make sure any temp/FW files are removed, and restarting my computer and the FM9. Then try a different USB port and a different cable if you have it,

I'm no programmer so take this with a grain of salt - since FM9-Edit sends bits of data upon actions within the editor or the unit itself, perhaps it would work more reliably than Fractal Bot that is sending a constant stream as the firmware package?
 
guitarjim said:
If I had a bad cable, would FM9 edit work flawlessly as it does? I don't have an extra cable so I'm asking before I buy one.
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Yes, I think it's possible.

I don't think using the editor uses the same type of bandwidth as loading firmware.

Definitely try downloading the firmware again. That's a free and easy option to rule out.
 
guitarjim said:
Finally getting around to doing the FW7 update and things locked up on me. At 11%, I got hundreds of error messages "No response received." and the unit is frozen in that position. Any thoughts as to what happened and how I can recover and upgrade successfully?
Click to expand...

Just a thought I think I saw this once on my AXE III - I dragged the update file into Fractal Bot window - dont do that - try loading it from browse for file option - some say it doesnt matter - well it did - I never dragged the file onto Fractal Bot and never had that problem again

If you dragged it into Fractal bot try what I suggested see if that helps - not all computers are created equal :)
 
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