Rex
Dignified but Approachable
And you do or don't have the issue?Bought mine 9 days ago.
And you do or don't have the issue?Bought mine 9 days ago.
Yeah, I guess it's pure speculation either way. The only thing I can say with certainty is that they didn't ask me to send in my unit, so I assumed they may already have one that allowed them to reproduce.If they're trying to nail down the issue, it sounds like they haven't reproduced it yet.
I do (read the whole thread).And you do or don't have the issue?
Thanks for your reply. I understand that I could have searched back through the thread to find the answer, but that means digging through 120 posts. Putting those two pieces of information together in one post saves a lot of time for the troubleshooters who are sifting through the thread looking for correlations.I do (read the whole thread).
Thanks for your reply. I understand that I could have searched back through the thread to find the answer, but that means digging through 120 posts. Putting those two pieces of information together in one post saves a lot of time for the troubleshooters who are sifting through the thread looking for correlations.
These are the classic symptoms of this particular problem.I see.
So I purchased an XL+ a short while ago (~10 days).
The 6.02 firmware froze every now and then when I was using AXE-Edit.
Some times the Quantum logo just froze on the LCD of the unit. Sometimes the LCD was blank.
It happened when I browsed through presets or even when I "dragged" presets or cabs from a PC library to the AXE-Edit menus.
After installing the 6.02beta everything worked flawless. Not a single crash or other bug which I noticed.
Hope this helps.
Cool. So we have some data points correlating existence of the issue and the date of original purchase:I see.
So I purchased an XL+ a short while ago (~10 days).
The 6.02 firmware froze every now and then when I was using AXE-Edit.
Some times the Quantum logo just froze on the LCD of the unit. Sometimes the LCD was blank.
It happened when I browsed through presets or even when I "dragged" presets or cabs from a PC library to the AXE-Edit menus.
After installing the 6.02beta everything worked flawless. Not a single crash or other bug which I noticed.
Hope this helps.
Cool. So we have some data points correlating existence of the issue and the date of original purchase:
Date purchased new Hang issue exists (Yes/No) Owner
23 December 2016 yes ODboy
October 2016 yes Stink
2 September 2016 yes BrienHBrown
2014 no Burgs
2015 yes Burgs
11/28 2016. Yees. Bradlake
Let's add to this list to make it more useful. If you have an XL+, add a line to the table above. To do that, just copy the table I posted above, and add a line at the end of the table, describing your situation. Then post your new spreadsheet here in this thread. Thanks for your help.
Date purchased new ----- Hang issue exists (Yes/No) ----- Owner
23 December 2016 --------- yes -------------------------------------- ODboy
October 2016 ----------------- yes -------------------------------------- Stink
2 September 2016 ----------- yes -------------------------------------- BrienHBrown
2014 ---------------------------- no ---------------------------------------- Burgs
2015 ---------------------------- yes --------------------------------------- Burgs
11/28 2016 -------------------- Yes -------------------------------------- Bradlake
Bear in mind that most of this activity has taken place over a long holiday weekend..My guess is that today or tomorrow, some of us may be hearing more from support. I'm amazed that we got the responses we did, and the fact that Cliff seems to be actively involved already , while not surprising, is always encouraging.Yeah, I guess it's pure speculation either way. The only thing I can say with certainty is that they didn't ask me to send in my unit, so I assumed they may already have one that allowed them to reproduce.
Oh, we're used to it. Holidays, weekends. Cliff is always around. The guy is a friggin fanatic. Above and beyond!Bear in mind that most of this activity has taken place over a long holiday weekend..My guess is that today or tomorrow, some of us may be hearing more from support. I'm amazed that we got the responses we did, and the fact that Cliff seems to be actively involved already , while not surprising, is always encouraging.
Those that are having problems please indicate the following Global parameter values:
Default Modeling Version
Force Default Version
Power Amp Modeling
Spillover
Also indicate the following I/O settings:
USB/DIGI Out Source
USB Buffer Size
MIDI Echo to MIDI Out
most of us affected here have reverted to the beta. would you like the requested values from that, or would you want them from affected units on 6.02 final, which requires a reinstall which of course I'm willing to do......
coolInstalling the release version will not change these values.