Help with a screen problem

[grusso83]

Hello my name is Gabriel Russo!!

I have an Axe FX 2 Mark II. Yesterday my screen started to malfunction, it shows only one half of the info (left side) and it duplicates itself on the right side.

I live in Argentina so no official service here. Any ideas of what can I do?

 

[grusso83]

I can't post a photo because I have less than 10 post on the site

 

[grusso83]

I'm on ARES 2.0

 

[Greg Ferguson]

Definitely contact support@fractalaudio.com.

Has the unit been traveling, or is it only used in one spot?

 

[grusso83]

It's only been used in one spot!

I have just emailed support@fractalaudio.com.

 

[unix-guy]

Open it up and check that all the ribbon cables are well seated...

 

[grusso83]

I opened it up but I only checked the screen ribbon cable. It's well seated as far as i can tell.
I will check the other one and buy a contact cleaner spray, just in case.