Not a Bug White screen and unresponsive unit when booting with a MIDI to USB interface plugged in.

[JohnDoeJersey]

My unit is inoperative when I boot it up with a generic MIDI to USB interface plugged in. The interface works well with old MIDI Keyboards and a couple other MIDI devices I own.

 

[BryantP]

Does this same behavior occur if you connect other MIDI devices to the FM3?

If you connect your MIDI interface after the FM3 boots does it function correctly?

 

[bradlake]

Does this same behavior occur if you connect other MIDI devices to the FM3?

If you connect your MIDI interface after the FM3 boots does it function correctly?

If i boot my FM3 with USB plugged into my Mac Pro, I get the white screen every time, but if plug in after I turn FM3 on, works fine...don’t know if Issues are connected to OP.

 

[JohnDoeJersey]

Does this same behavior occur if you connect other MIDI devices to the FM3?

I cannot say as I only use my MIDI devices through USB with the interface (I don't have any MIDI->MIDI cable to check it out either)

If you connect your MIDI interface after the FM3 boots does it function correctly?

If I connect the interface after booting the "MIDI In" function properly, I do not have use for the "MIDI Out" so I cannot tell. It also boots up fine if only the "MIDI In" is plugged into the FM3.

 

[BryantP]

If I connect the interface after booting the "MIDI In" function properly, I do not have use for the "MIDI Out" so I cannot tell. It also boots up fine if only the "MIDI In" is plugged into the FM3.

Which MIDI to USB converter are you using (brand, model)?

 

[JohnDoeJersey]

Which MIDI to USB converter are you using (brand, model)?

A generic one. I added a picture.

 

[BryantP]

A generic one. I added a picture.

I did see the picture but was hoping for more specifics. This is the first I've heard of this issue. Please contact support and they'll get you straightened out: https://www.fractalaudio.com/getting-help/

 

[teddis]

White Screen of Death.

Today I was using a pretty busy preset at about 80%.
I had the editor connected. I am on latest versions.

I was using the Looper when the white wave came across the display and locked it up. Reboot and seems normal.
Are people sending in their units when this happens ? Or a known Bug ?
I can attach the preset if this help.