josephyballew
Inspired
I bought my Axe 3 the first day it came out. It is the best processor on the planet, and the customer support is second to none. A waiting list is good for people to get on the list for their FC Controller. The problem I have is when you buy your unit, you should be made aware of the list exist. The people who buy their unit first should be the first to get their controller. I agree with the waiting list. What I don't agree with is not making everyone aware of it. Another thing, you should not be able to buy a controller if you have not purchased the Axe until all who have bought one have theirs. Cliff, I would suggest when someone buys the Axe FX, it should be put in their unit box, email, or something stating there is a waiting list. It is way wrong for 50 people to already have an Axe FX already bought and some guy buy one today, but got put on the waiting list at the beginning because he comes on the forum everyday for the controller. He gets his controller then, while 50 others wait because they did not know a waiting list existed. With a top notch support like Fractal, I would have thought this would not exist. Maybe management has not done the math on it all. People who buys their unit needs to be put on the waiting list that day if they want a controller. You guys are dropping the ball letting people know about the list. Some will come back and say, but it was on the forum. Some of us have lives and don't stay on the forum 24/7.