I get that you are very, very keen on the Axe, as am I, but this statement is just not true and is really quite dismissive of many other Companies who strive for and deliver exemplary service.
Cheers,
Mo.
That's great.
I do have to say, I purchased my Axe FX2 in early December and have not had Axe Edit all this time. Common, 4-5 months, I have never had such a bad start to a product as this. Just as well it is a great unit.
You have to get this sorted in the future, it is unreasonable to have to wait so long.
True, I should've phrased it "some other companies", as I've had a couple others go the extra mile when they didn't have to. For example, as much trouble as I had with Line 6 equipment in the past, they stood by me and provided excellent support and bought back my equipment after numerous prior failures.
I get that you are very, very keen on the Axe, as am I, but this statement is just not true and is really quite dismissive of many other Companies who strive for and deliver exemplary service.
Cheers,
Mo.
Some people will still bitch if they hit the lottery. :roll
As you said, Cliff & Co. have gone above & beyond way more than other companies would.
For sure! What other companies continue to give you free quality / feature adds via FW updates every few months on an item you paid for once?
Don't get me wrong, I LOVE what fractal does. But I've seen this stated several times and I'm confused. Is there ANY effects / modeller builder that charges for updates? I think I've used all the major companies at one point in time over my life and I've never been charged for an update by any company for any unit. I don't see how charging for FW updates could ever be a viable business model.
Don't worry. Rumor has it that it's going to be very intuitive and have a minimal learning curve.
Here's a leaked screenshot:
Yeah, I get it!
Where I am (Oz) a lot, most, really, depends on who the local distributor is at the time & mate, they change often! Far too often! This is the price of being a tiny, tiny population in a huge country (geographically about the same size as the US).
The Oz distributor of Fractal, Independent Music, is fantastic, however, the same cannot be said of many others.......
Cheers,
Mo.
Line 6 used to charge for amp and effects packs.Don't get me wrong, I LOVE what fractal does. But I've seen this stated several times and I'm confused. Is there ANY effects / modeller builder that charges for updates? I think I've used all the major companies at one point in time over my life and I've never been charged for an update by any company for any unit. I don't see how charging for FW updates could ever be a viable business model.
Of course, Avid charged for their one and only ever update to 11 Rack.
IME, other companies don't charge for updates, but they typically:
- are occasional with only a few updates until the next hardware is released
- rarely address user requests
- fix a few, but not all of reported bugs
- add some new stuff
- add some new bugs
OTOH, Cliff's updates:
- are frequent
- often address user requests
- fix reported bugs
- add lots of new stuff, both in quality and functionality
- any new bugs are dealt with quickly
Of course, Avid charged for their one and only ever update to 11 Rack.
IME, other companies don't charge for updates, but they typically:
- are occasional with only a few updates until the next hardware is released
- rarely address user requests
- fix a few, but not all of reported bugs
- add some new stuff
- add some new bugs
OTOH, Cliff's updates:
- are frequent
- often address user requests
- fix reported bugs
- add lots of new stuff, both in quality and functionality
- any new bugs are dealt with quickly