Bug? User 5 Error While Re-amping

dr bonkers

Fractal Fanatic
Vendor
My Axe FX-II Mark II locked up while connected via USB to my AMD processor running Windows 10 64 Bit while I was in Axe-Edit Tweaking Amp 1 Block Output Level. I am running Q10.01.

I have this strange display happening when the unit locks up.

Only a hard restart of the Axe-FX II and force edit of Axe Edit clears it up.

No I am not running any browser while re-amping, just the DAW. DAW project is set to 48 KHz. Original track is at 48KHz. Using FAS USB driver.

It doesn't matter which preset I use, I can repeat this eventually with any factory preset given enough time. Same is true for using any factory or user cab.

Reinstalling the FAS USB driver does not help.



Here's the video of it the odd display in action:


Does my Axe FX-II Mark II need servicing or is this an issue with the firmware?

I re-amp same track, same DAW using Line 6 Helix with same USB cable and same computer with no issues.
 
Anybody experience anything like this before?

Do I have a component in the Axe-FXII that went bad?

I opened a support ticket but I am hoping there might be an interim fix.
 
Back
Top Bottom