This is pretty common in my patches but as an example in this case, everything I'm going off of is from the patch I downloaded. But it seems quite common for the output level on a lot of patches I seem to try to be high so I just compensate by keeping my level knob down. In any case, I just tried lowering the level in my amp block and putting the output knob around 10 and it doesn't change anything tone wise. I also rolled the amp level back up and then lowered the main output volume for the patch and got the same results.
But overall what has helped the most so far was trying the bass cut switch, low cut in the preamp page, lowering bass in the drive block, and low cut in the cab block.
It seems weird to me that all that is necessary just to get a usable tone. Even if i take that patch and reset the amp block, put the parameters back to where they were, its nothing close to that video.
In addition to that, its great that all those low cut type things helped out but I don't feel like its normal? This whole having too much bass thing seems like a re-occuring issue for me. For instance if I take this preset I'm working with now, keep the same IR, choose the Two Stone J35 1, reset the amp block, and its a woofy mess. I don't get it.