Turns out the support team in on an (apparently) unplanned vacation this week. Wish that had been made clear in the original email sent to me that stated it would likely be sent back same day (or within two days).
16 day turnaround, ouch.
I'll look into it tomorrow. If I have to I'll fix it myself.
I'll look into it tomorrow. If I have to I'll fix it myself.
No such luck for me. Other than my ticket being assigned to 4 different people still have not gotten any feedback on my issue or an ETA